Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates. Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PKT). Orders you place with Zahra Rubab late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.
We provide free delivery within Pakistan for orders above Rupees 10,000.
*before tax and additional charges**after processing if ordered by 12:00 noon PKT.
Returns and Replacements
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise for an exchange only. Used merchandise cannot be accepted for an exchange. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 7 days of receipt of merchandise.
Can I cancel the order?
Yes, customer can cancel the order before shipment. Once order is shipped customer can not cancel the order.